There are a lot of fulfillment companies, but we have something none of the others have.

Our People

When you are a service business, it’s all about your human equity. With an all-out intention to please our customers, we have always been very intentional in selecting personnel who embrace that same goal. Our people are our products. And we have some of the best you will ever find!

Our Experience

In the fulfillment industry, experience translates to efficiency. We have a loyal, committed staff, with over 50% of our employees having been with us 5 years or longer. With this depth of experience, you can be assured your business is managed by seasoned professionals.

Our Capabilities

Fulfillment is a lot more than storage and pick/pack/ship. It’s also about management, accountability and visibility. Our skilled development team can work with your in-house IT staff to integrate system support, or we can develop a custom, web-based fulfillment solution just for you. Let us plug you into our state-of-the-art Warehouse Management System and you can enjoy dashboard access to order activity, inventory levels, re-order notices – information that is as responsive as you need it to be.

Your Trust

In choosing a fulfillment partner, trust is a major consideration. After all, perceptions are being created with every customer touch point. You have to protect your brands, your image and your customer care by placing them in the hands of proven professionals. Since 1985, RSVP has earned the trust of many of the world’s largest companies. We have a lot to offer-- great people, with lots of experience, innovative technology, proven systems, but trust and integrity are at our core.
At RSVP we know fulfillment. And if you don’t see exactly what you’re looking for on the list below, ask us. Chances are we can help.
  • Literature & Sample Fulfillment
  • E-commerce Product Fulfillment
  • Receipt of orders via Phone, File Transfer, Internet, Mail, Fax, Email or EDI
  • Online Shopping Cart Technology and Secure Payment processing
  • Hosting and Maintenance of Website Order Pages
  • Order Shipping Within 24-48 Hours
  • Complete Pick, Pack and Ship Services
  • Backorder Management
  • Computerized Inventory Management With Real-Time Reporting and Admin User Access
  • Integrated Back-End Fulfillment Services
    • receipt of order data from your website shopping cart
  • Custom handwork to include: kit building, binder and manual assembly, gift wrapping, etc.
  • Custom packaging
  • Innovative order processing
  • Integrated fulfillment systems
  • Customized reporting, including web-based interfaces
  • Real-time shipping and tracking systems
  • Dedicated Account Representatives
  • Direct response fulfillment
  • Contact Center support
  • Awards & incentive fulfillment
  • Multi-level storage
  • Strategically located for distribution
  • Hand-held RF (barcode) scanning

Storage

RSVP is proud to offer a state-of-the-art combination of innovative strategies, processes, technologies and reporting to ensure inventory accuracy. We will work with you to create a customized plan to match your company’s goals for receiving and safely storing your product. Our WMS system provides real-time reports on inventory levels, quantities received, order activity, trends – whatever is most valuable to you. Our focus is to take the load off you so you can plan, forecast and run a more profitable business.

  • 70,000 square foot warehouse
  • Inventory maintenance and control
  • Pallet racking and bins
  • Bulk Storage
  • Sprinkler System
  • Security throughout facility
  • Inventory insured

Order Processing

Outsourcing your fulfillment to a trusted partner may be the best business decision you could make. Join forces with RSVP and we’ll provide a comprehensive use of our high-tech order processing systems to integrate with whatever technologies you have in place. Or, we’ll create something brand new for you. We can handle payment with a variety of platforms to make it a simple, seamless, fast transaction. And you can check to see how quickly your orders are coming in at any time through our online portal. Keep reading to see how hiring RSVP can add value and make your company run more efficiently.

  • Orders processed within 24 to 48 hours
  • The highest standards for accuracy
  • Cutting edge order processing software
  • Receipt of orders via phone, Internet, mail, fax, email, file transfer, web services or API
  • E-commerce shopping cart and web store management
  • Secure payment processing
  • Hosting and maintenance of website order pages
  • Integrated warehouse management (receipt of order data from your website shopping cart)
  • Online access to real-time reports

Shipping

Getting your product out to your customers quickly, efficiently and in great condition is what fulfillment is all about. Once we have received a customer order, processed it and packed it, we then find the fastest, most economical way to ship. Fortunately for you, RSVP is strategically well located for distribution. (see map below).

  • Web-based access to real-time shipping and tracking systems
  • One mile from Interstate 40, the third longest major east-west Interstate Highway in the United States
  • FedEx Regional Air Hub three miles away
  • FedEx Regional Ground Hub two miles away
  • United States Postal Service Bulk Mail Center one block away
  • Truck loads, LTL, bulk shipments and small packages
  • Convenient to several major ports

Online Company Store

RSVP is a one-stop shopping experience for your corporate employee or customer merchandise. We can store, ship and manage your products, parts, apparel – whatever you need. In addition, you have access to all inventory levels and transactions online 24/7 so you can monitor activity as it happens.

  • Shopping cart technology
  • Item Ordering
  • Inventory Control
    • Product parts, branded apparel, incentive items
  • Employee rewards

Ready to Talk Now? 800.469.RSVP